Privacy Policy

Updated 6/13/2024

A legal disclaimer

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site. By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: When you book an appointment, contact us, or use our services, we may collect personal information such as your name, email address, phone number, and pet information (e.g., pet’s name, breed, and health history).

Usage Data: We may collect information on how you access and use the Site, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To communicate with you, including responding to your inquiries and sending appointment reminders
To process transactions and send you related information, including confirmations and invoices
To personalize your experience on our Site
To monitor and analyze usage and trends to improve our Site and services
To detect, prevent, and address technical issues

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Choices

You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information by contacting us.
Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails. Please note that you may still receive non-promotional messages regarding our services.
Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.

Third-Party Links

Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of those sites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.